Category Archives: Videos

Crew Review: Rancilio Egro ONE Commercial Superauto

Got a spare $13k lying around that you’re just not sure what to do with? Of course you do! And the obvious expenditure is on a commercial-class superautomatic like the Rancilio Egro ONE.

OK, maybe it’s not up your alley for a home machine, but this fully programmable superautomatic would be right at home in a convenience store — you can program specific drinks and set it up to take payment — or a high capacity restaurant, cafe or drive-through espresso stand that requires extreme efficiency.

Watch Gail go through all the features and make us a few different drinks on this super fancy little number.

Crew Review: Breville One-Touch Tea Maker

We recently got our little paws on the very popular programmable One-Touch Tea Maker by Breville. Featuring presets for type of tea (black, green, Oolong, herbal, etc.) and then a correlated variable steeping time that determines brew strength, the One-Touch Tea Maker also lets you customize for your preferences and program it for auto-on functionality. Yes, that means you can finally realize your dream of waking up to that fresh pot o’ tea in the morning.

Watch Gail run through features, functionality and then brew up a pot of Dammann loose leaf tea.

Ascaso Dream UP: Boiler Refill & Temperature Surfing

The most frequent repair issue we see on Ascaso Dream machines (both the older version and the new UP) is a burned out boiler. These machines are single boilers without an automatic boiler refill, so folks often burn out the boiler because they don’t pull enough fresh water into the boiler before trying to steam or brew.

Watch Gail as she walks us through refilling the boiler and temperature surfing on the Dream UP.

Why Does my Rancilio Silvia Have 2 Water Intake Tubes?

A few times per week, a new Rancilio Silvia owner calls in with this question — what the heck is that 2nd tube for? The machine diagram in the user manual hasn’t been updated by Rancilio to show this tube or describe what it’s for, so we recorded this for posterity. Gail shows us the tubes and talks about their functions.

Which Brew Temperature is Best for Lavazza Super Crema?

We took one of our most popular coffees, Lavazza Super Crema, and brewed it using different temperatures on theLa Spaziale Mini Vivaldi. While the 204F degree espresso extraction temperature is a general rule of thumb, a lot of single origin/estate beans and even some blends are particularly sensitive to heat and will perform better at a different temperature.

Watch as Gail brews several shots at different temperatures, tasting each to determine the ideal brew temp for Super Crema.

Where to Lubricate the Saeco Superautomatic Brew Groups

It’s a good idea to regularly pull out your Saeco superautomatic’s brew group and spray it down with hot water — we recommend doing this once per week and using water only, no soap. Why? Because the soap is going to break down the lubrication on the brew group and you’ll be re-applying it weekly as opposed to twice a year. Ultimately, you’ll be using more than you need to and we’re just thrifty that way.

Gail shows us where to apply the lubricant on the brew group when it is time for a touch up. A general rule of thumb is that if you can see/feel the lubrication on the group, you’re probably as lubricated as you need to be. When applying, don’t put a large quantity into each area; just apply some to a q-tip and then put a light layer. We often see big globs applied that then mix with coffee grounds to make a rather dangerous cement. In this case, you can have too much of a good thing.

Francis Francis X7 Internals

While working on a Francis Francis in our repair center, we found out it’s awesome little secret: It comes with an internal PID! You can’t adjust it yourself, and some of the newer models like the X7 aren’t designed to be adjusted at all, but it will keep the boiler’s temp within 1 degree of the set temperature — unlike less sophisticated thermostats that have a varying range of about 20 degrees and, thus, require temperature surfing.

Josh and Gail cracked open an X7 to show its guts and glory!