The most frequent repair issue we see on Ascaso Dream machines (both the older version and the new UP) is a burned out boiler. These machines are single boilers without an automatic boiler refill, so folks often burn out the boiler because they don’t pull enough fresh water into the boiler before trying to steam or brew.
Another Rancilio-related FAQ is about the Rocky grinder. Over the last six months or so, we’ve seen an increase in customers contacting us with issues around the Rocky’s ability to effectively grind oilier dark-roasted beans. Gail talks to us about the issue and her theory about what’s going on.
A few times per week, a new Rancilio Silvia owner calls in with this question — what the heck is that 2nd tube for? The machine diagram in the user manual hasn’t been updated by Rancilio to show this tube…
We took one of our most popular coffees, Lavazza Super Crema, and brewed it using different temperatures on the La Spaziale Mini Vivaldi. While the 204F degree espresso extraction temperature is a general rule of thumb, a lot of single origin/estate beans and even some blends are particularly sensitive to heat and will perform better at a different temperature.
It’s a good idea to regularly pull out your Saeco superautomatic’s brew group and spray it down with hot water — we recommend doing this once per week and using water only, no soap. Why? Because the soap is going to break down the lubrication on the brew group and you’ll be re-applying it weekly as opposed to every once in awhile. You’ll be using more than you need to and we’re just thrifty that way.
While working on a Francis Francis in our repair center, we found out it’s awesome little secret: It comes with an internal PID! You can’t adjust it yourself, and some of the newer models like the X7 aren’t designed to be adjusted at all, but it will keep the boiler’s temp within 1 degree of the set temperature — unlike less sophisticated thermostats that have a varying range of about 20 degrees and, thus, require temperature surfing.
We sell several variations of Lavazza’s pre-ground coffee and we often get asked what the difference is, flavor-wise. So we asked Gail to put it to the cupping test to see how they compare.
Lemonade is surely the hallmark of summer and there’s something very special about lemonade + strawberry. But can you take a great thing and make it even greater? We’d like to think so! We whipped up a couple glasses of lemonade with the sweet accents of strawberry and pomegranate. Supermeowyum!
We’ll never know how Marilyn Monroe’s figure would have held up over time, but that’s not the kind of Hourglass we’re talking about here, baby! We’re talking about the cold coffee brewing system that creates a smooth concentrate that you can use to make hot or cold coffee for up to two weeks afterward.
Saeco’s newest release in the US is the Syntia, a petite, scaled down version of their also recently released Xelsis. Like the Xelsis, it has a stainless steel casing (love!) a sleek, futuristic design (double love!) and some programmable options (ok, this love-fest is getting ridiculous!). It also has a bi-pass doser for pre-ground coffee, the standard removable brew group and it even utilizes the magic of magnets.