We are squealing like a gaggle of teenage girls outside a Guns n Roses concert a la 1989 (yes, we realize we’re aging ourselves here) because — at long last — Seattle Coffee Gear’s Guide to Rocket Espresso DVD is complete!
Shot over the summer, sliced, diced and then lovingly molded into something akin to a visual user’s manual, this comprehensive DVD is incredibly informative, covering a variety of topics related to setup, care, maintenance and repair — including:
How to plumb in the Evoluzione or Professional models
Dialing in your grinder and how to steam milk to produce microfoam
Routine maintenance such as backflushing or replacing the brew head gasket
Troubleshooting tips that will resolve any of the minor issues we see with these machines
If you have been on the long lost search for the perfect O-ring, gasket, steam manifold or thermostat for your DIY espresso machine rebuild project, you’re going to be pretty excited to learn about the new parts section of our site. Admit it, you are.
We’re now offering tons of internal parts for espresso machines, easily located via exploded machine diagrams. Right now we’ve built out the parts for several of Saeco’s machines and we’ll be expanding those as well as adding other manufacturers in the future — such as Ascaso, Quick Mill, Rancilio, Rocket Espresso and Solis.
If you’re technically savvy enough to diagnose your machine, understand which parts it requires for repair and then install said parts without injuring a) yourself and/or b) the family pet, this is for you. However, if you think you need information on what’s wrong, what to buy and how to install, let us tell you like a friend: We have an excellent repair center that will more than meet your needs.
The Vario gives you a little more control over your grind than you find on a traditional stepped grinder (like its counterpart, the Virtuoso, or the Rancilio Rocky) because it allows you to tweak the fineness within each step of the burrs. If you find that your Vario doesn’t seem to be going fine enough for espresso, or that you have very little room to move on the fineness side of the spectrum once you get to your espresso setting, you may want to adjust the burrs so they are closer together.
Gail walks us through how to do this and demonstrates it on a grinder. Watch and learn!
Leaving your machine alone for the winter? Need to store it or move it (by hand) to a new location? Gail gives us some tips on what you should do to prepare your machine so you limit the possibility of damage.
While you won’t find us purporting that cleanliness is next to godliness, you will hear us talk about keeping your gadgets clean for the good of all involved. Because darker roasts (such as French or Italian) bring so much of the bean’s natural oil to the surface, we wondered how this impacts a grinder’s burrs: Does it clog more easily and quickly? Do you need to clean your grinder more often if you’re using this type of bean/roast? What kind of residue does it leave in comparison to grinding medium roast beans?
To determine this, we put two Baratza Virtuosos to the test. Over a month period, we ran the timer on each of them twice each day, using Velton’s Treehouse drip coffee in one and some particularly intense French Roast Gail picked up at Costco in the other. Then we opened them up to find out what kind of residue was left on the burrs.
Watch as Gail takes them apart, meticulously studies them and then tests how easy it is to clean them (using Grindz).
A public service announcement from our technical department regarding the care & feeding of your burr grinder:
Never adjust the grind finer without turning the grinder on. The motor needs to be on & spinning as you adjust the burrs more closely together to ensure that beans are not compacted in the burr teeth, clogging the burrs or carrying grinds into the grinding chamber threads, thus jamming the burr carrier. This can damage and/or break the grinder and is not something that is covered under any manufacturer or retailer warranty.
So if you’re going to tweak your grind to go a little finer, kick on the grinder first and, if you have beans in the hopper, make sure it’s grinding normally as you move the burrs closer together. This will ensure that you don’t clog/jam the burrs and potentially damage the grinder.
Saeco’s Odea Go and Giro superautomatic espresso machines are a little bit on the tenderhearted side: They have sensitive sensors that are sometimes difficult to interpret.
We commonly receive calls from customers who are being prompted to empty the waste drawer (dregs box and water tray located with the brew group on the right side of the machine) more often than they deem necessary. There are two sensor lights that can indicate this needs to happen:
This light specifically indicates that the dregs drawer needs to be emptied
This light indicates any number of issues are present and is not specific — you may need to add beans, add water or empty the dregs drawer
The dregs box that catches used pucks doesn’t use a sensor that measures the volume, rather, it’s based on cup count — around every 10 shots it will indicate that the dregs box needs to be emptied. The waste water area under the brew group, however, is pressure sensitive and will indicate it needs to be emptied once a specific weight has been reached.
If you see the warning light and empty only the dregs box and not the waste water drawer as well, it will reset the dregs box shot count but then indicate (likely shortly thereafter) that the drawer needs to be emptied again because the waste water has reached capacity. And vice versa. Another cause for the frequency may be that the dregs box was removed, emptied and placed back into the machine too quickly or when the machine was off, so that the shot count was not reset.
You can easily keep these overactive lights at bay by thoroughly cleaning the dregs drawer — both the box and the waste water area — each time it indicates it needs to be emptied. Also, making sure you do this when the machine is on is very important. Finally, expect that it’s going to happen about every 10 shots or so — and if you’re drinking 4 – 6 shots a day, you won’t be able to let those little pucks hang out in the dregs drawer longer than a couple of days.
If you’ve misplaced your user manual and want to refresh your memory on how your Odea functions, here are PDF versions of the Giro and Go.
The most frequent repair issue we see on Ascaso Dream machines (both the older version and the new UP) is a burned out boiler. These machines are single boilers without an automatic boiler refill, so folks often burn out the boiler because they don’t pull enough fresh water into the boiler before trying to steam or brew.
Watch Gail as she walks us through refilling the boiler and temperature surfing on the Dream UP.
Another Rancilio-related FAQ is about the Rocky grinder. Over the last six months or so, we’ve seen an increase in customers contacting us with issues around the Rocky’s ability to effectively grind oilier dark-roasted beans. Gail talks to us about the issue and her theory about what’s going on.
A few times per week, a new Rancilio Silvia owner calls in with this question — what the heck is that 2nd tube for? The machine diagram in the user manual hasn’t been updated by Rancilio to show this tube or describe what it’s for, so we recorded this for posterity. Gail shows us the tubes and talks about their functions.