Category Archives: Saeco

Make a Great Shot AND Maintain Your Boiler

The Rancilio Silvia often gets a bad rap out in the world because a lot of people consider it to be finicky or temperamental. One of the biggest issues it has is its temperature inconsistency, but this is something that all single boiler espresso machines suffer from — including the Ascaso Dream and even the high end Quick Mill Alexia, will all have some temperature issues simply because you’re pulling water for two different processes from the same boiler.

Additionally, you have to be cognizant of the fact that these single boilers don’t have automatic boiler refills and you need to make sure you’re keeping the boiler full of water in order to maintain its health. If you’re not keeping it full, it will slowly burn out the heating element and you’ll have a costly repair on your hands. One sign that you’re not keeping enough water in the boiler is that you might be having steaming issues — it’s not steaming powerfully enough, or it starts out fine and then peters off, or it’s just not getting hot enough.

In this video, Gail talks to us about temperature surfing, demonstrates it on a Saeco Aroma and describes what can happen if you don’t do this each time you make yourself a latte on your single boiler espresso machine.

Ask the Experts: Oops! I Poured Water into the Bean Hopper – What do I do?

We’ve all had a few rough mornings where we’re not sure where the floor and ceiling are in relationship to each other, so it’s no surprise that a few of us have had a tragedy occur: Accidentally pouring water into the bean hopper/grinder instead of the reservoir on our superautomatic espresso machine.

If this happens to you, the most important thing is DO NOT USE THE MACHINE. There is nothing that you can do to fix this because the grinder needs to be taken apart and cleaned as soon as possible to prevent it from seizing up. In this video, Gail shows us what happens when water gets into contact with the grinder and gives us advice on what to do — you know, after we’ve run around screaming in panic.

Call for Reviews: Rancilio Silvia

Over on our new resource website, Brown Bean, we have been working hard on putting up editorial reviews of all kinds of espresso machines. We’ll be eventually expanding the reviews to include other kinds of equipment — grinders, accessories, even coffee — but a big part of us being able to provide a full picture of a machine’s performance is to balance our editorial opinion with user reviews like yours.

If you have a Rancilio Silvia, we’d love it if you could take the time to fill out a review on Brown Bean. You’ll have the opportunity to share your experiences, talk about the pros and cons of the machine and indicate whether or not you recommend it.

We currently have a couple dozen machines listed and reviewed up there, so if you don’t have a Silvia and would like to review your machine, check them out to see if there’s a listing. We’re always adding to it, but if your machine isn’t listed, please email us with the make and model and we’ll promptly list and review it if possible, then let you know when it’s ready for your feedback.

Looking forward to learning more about your thoughts on your equipment!

Crew Review: Saeco Incanto Rondo Superauto – Refurbished

A great value for anyone looking to get into a superautomatic espresso machine, the Incanto Rondo combines ease of functionality with a straightforward interface. In this video, Gail talks about its features, describes how our repair center refurbishes them and makes us a latte.

Under Pressure

Espresso machines often list 15 – 17 BAR pumps in their technical specifications, but the general rule of thumb for most espresso extraction is for 9 BARs of pressure. In this video, Gail talks to us about this pressure differential, what you’re looking for and talks a bit about the new world of pressure profiling in commercial/professional espresso.

Ask the Experts: Why Won’t my Superautomatic Make Espresso?

We often get calls from customers who have pushed the button for their espresso in the morning, but nothing comes out. They can hear the grinder working, they can hear it clicking and acting like it’s going to make espresso, but no go. Watch Gail as she gives some tips how to troubleshoot this issue before you call someone to repair your machine.

Brew Tip: Dialing in Your Grinder

If you’ve just picked up a new grinder or an espresso machine/grinder package and you’re wondering how to get it setup for that perfect shot extraction, check out this video. Gail shows us how to calibrate a grinder with an espresso machine and discusses tips for determining the extraction level and tweaking your puck.

The Grind – July 2009

Seattle Coffee Gear’s monthly newsletter, The Grind, hit the ‘press’ today! July’s edition features a Tropical Mango Tea recipe, a directory of our latest YouTube offerings, info on a few featured products — such as the Espresso Gear tools and the new Nespresso machines — and a Grind Special of 10% off Espresso Gear!

Want to learn more? Check it out or sign up here.

Ask the Experts: What is a Standard Grinder Setting?

Q. I have a Rocky Doser grinder and would like to know what the standard setting is for my Quick Mill Alexia espresso machine. Can you tell me what number you have your demo model set to?

A. Unfortunately, there is no standard setting for grinders and machines. Each grinder is going to be engineered a little bit differently, so while we could give you a rough estimate of the range, the best way to determine your grinder’s setting is to go through the calibration process.

To calibrate your grinder to your espresso machine, you need to time your shots. The standard timing for a double shot is between 25 – 30 seconds for two shot glasses filled to the 1.5 oz line. When you initiate your shot, you want the extraction to begin 7 – 10 seconds after, and then the espresso should run smoothly into the shot glasses until they’re full at that 25 – 30 second range. Note that this is for a standard shot and there are other shot styles out there (ristretto or luongo) that have shorter or longer extraction time frames. For the purposes of calibration, however, we’ll stick with the standard.

Start with your grinder in a lower end setting — for stepped grinders, maybe start around 5 or 10. Grind and tamp and then time the shot: If it’s coming out too slowly, you know your grind is too fine and you’ll need to make it coarser; if it’s coming out too quickly, then the converse is true and you’ll need to make that too-coarse grind finer. Keep an eye on your tamp because that could also being affecting it — too hard means too slow, too soft means too fast.

Continue to experiment until your shot extraction occurs within the standard time frame. Once you have calibrated your grinder to produce a shot at the rate and consistency described above, make a note of it. This is something that will need to be tweaked regularly — especially if you live somewhere with extreme temperature fluctuations throughout the year, as the environment and weather will impact the nature of the bean. You’ll also need to recalibrate if you try different beans, as they will have unique grind requirements.

The most important thing to keep in mind is that calibrating and getting familiar with your grind is a crucial element to producing delicious espresso, so don’t be afraid to experiment or change it often! Espresso is as much art as it is science — tweak it to your individual preferences, regardless of any tenets you may read elsewhere…after all, isn’t that why you decided to make espresso at home in the first place?