Category Archives: News – SCG

The Grind – April 2009

April’s issue of our monthly newsletter, The Grind, is now up! This month’s edition includes a spicy tropical mocha recipe that is not for the faint of heart, details on our espresso machine recycle program, a tip on keeping your brew head clean and the secret code for this month’s Grind Special coupon.

Check it out — or sign up to receive future editions in your inbox.

Green Machine

We’re all more conscientious these days about our environmental footprint — what we do every day and how that impacts the world around us — and our pocketbook. What started as a random inquiry every now and again eventually developed into a dull roar…people want to find a way to keep their fully intact machine out of a landfill.

So we developed our  Recycling Program to fill this need:  we will break it down into all of its components, reuse any parts that are still good and then recycle most of the rest.

If you’re interested in the program, just contact us and let us know the make, model, age and condition of your machine. We’ll get back to you on how to deliver your machine to us. Feel good when you choose a new, upgraded model that your old machine is still being green!

News from the Front: Gail at The International Home & Housewares Show

We sent Gail out on a little recon this past weekend, to the International Home & Housewares show in Chicago. Here’s what she’s reporting back:

Delonghi: Charity Auction
Delonghi had a few artists design different front panels for a limited edition Artista machine — only 5 of each design will be made. They plan to auction these babies off on eBay, with the proceeds benefiting Oxfam International. We’ll post an update here with photos and details once this goes live.

Hourglass Coffeemaker
We wrote about this machine last week, and Gail had a chance to meet with this group at the show. No samples yet, but it is one of only two products at the show that are made with BPA-free plastic.

Handpresso in Color
One of our favorite gadgets for delicious espresso on the go, the Handpresso team has now added different colors to their available models, plus they’ve developed a travel pack that includes a thermos for hot water, 4 demitasse cups and a carrying case — we’re looking into adding some of these to the store.

On Chicago, and Her Cheap Date Ways
“I did go to a pub called Dublin last night and experienced quite a few characters. It was one of the local hang outs. Does that count?  One guy bought a round for the bar, myself included. He was well lubed up.  I had already had one beer and was quite full from that, so I was a little disappointed I didn’t get to choose my second poison. I hadn’t had much food all day so wandered out for chow.  It was interesting and Chicago is pretty cool.”

The show ends tomorrow, so we’ll post a follow-up later this week with Gail’s final notes on the show and possibly photos of the grand event.

Tune It Up, Little Darling

We’re all looking for ways to stretch our loot a little further these days. Keeping your home espresso machine in excellent condition means you can enjoy high quality espresso for years to come at a significantly reduced cost than what you’d pay at a local cafe.

To that end, our techs offer a Tune Up service for both superautomatic and semi-automatic espresso machines. This is a popular service that we wanted to share with more people around the country (yes, you can ship your machine to us for this service) and so we asked Gail to describe how this service works, what we do, etc.

For those of you not into watching videos or if you’d like to contact us about having your machine tuned up, we have full detail on the service and a contact form here.

The Grind – March 2009

Our monthly newsletter, The Grind, shipped out today! Covering a special St. Patrick’s Day recipe (Paddy’s Mint Latte), a synopsis of the heat exchange vs. double boiler debate, a compendium of the YouTube videos that we have posted in the last month and tips on removable brew group maintenance, March’s edition is chock full o’ fun facts.

It also features a special March Grind Special — 10% off orders over $99, good through 3/31/09. Check it out!

Rocket Giotto Premium + From Box to Cup

Our adoration for Rocket’s Giotto Premium Plus semi-automatic espresso machine really knows no limits and maybe that’s a little bit embarrassing, but we’re not sure we care!

In our quest to fulfill our dream of a Rocket in every home, we filmed Gail walking us through this gorgeous machine from opening the box to making a latte. Watch for its awesome packaging (an OCD-lovers dream!), learn about its boiler which features 40% more steam power than other comparable models on the market and see Gail whip up a delicious latte in no time — replete with ‘Choose Your Own Adventure’ latte art!

Perfect Packaging

If you need to send in your machine to us for a repair and haven’t kept the original packaging, you need to take some care in packing to make sure it doesn’t get damaged during shipping. We often see machines come in with scratched up surfaces from lose drip trays or portafilters, so we thought that Dane, our shipping manager, could give a brief run through on his recommended packaging. Check out the video!

Holiday Fund Drive: Lavazza Tierra! & Coffee Kids

Tierra_coffee
We love working with you and we love coffee, so it’s important to us that what we love doing helps others do what they love as well. Sustainability in the coffee industry will keep us all in delicious cups of coffee for years to come, and while we’ve written before about our support of the non-profit organization Coffee Kids, as well as about Lavazza’s Tierra! coffee, we decided to put our money where our mouth is this holiday season and launch a fund drive!

Now through 1/15/09, we’re donating 5% of all sales of Lavazza’s Tierra! coffee to Coffee Kids! Featuring smoky molasses aromas and flavor undertones of floral and bittersweet chocolate, Tierra! is a tasty gift for anyone you love that loves coffee — and, yes, that includes you!