Roughly 80% of the machines that come into our repair center are having issues due to lack of regular maintenance, but keeping your machine tip-top also means your coffee will taste better as well. We know this and we hope you know this, but who really knows this (from a biased, albeit rather caring perspective) is coffee gear cleaning company Urnex, who manufacturers some of the best loved cleaning solutions on the market.
To promote their love of sparkly clean machines — and also make it easy for you to know exactly what to do to keep your machine in excellent shape — they have introduced the 1, 2, Brew Kit for Drip Coffee Makers that features the following accoutrement:
Dezcal Espresso Machine Descaler
Cleancaf Cleaning Detergent
One Sample Pack of Grindz Burr Grinder Cleaner
1lb bag of Velton’s Coffee Beans — your choice of Treehouse, Twilight or Decaf blends
Coffee Scoop with bag clip
We’re including this kit with our drip coffee makers now as a free item, but it’s also available for individual sale — great for yourself or a gift for someone else. And while this is specifically designed for drip coffee makers, we are working with them to develop one for espresso machines that will be released early next year…so stay tuned.
Look, we recognize that not everyone can (or wants to) drop a cool $2k on their home espresso machine, but pretty much everyone still wants to make a solid cup of coffee at home. DeLonghi’s petite ECO310BK is a simple single boiler, semi-automatic espresso machine designed for the budget-conscious.
Watch Gail give us the usual run down on features, pros and cons and whip us up a latte.
DeLonghi and Nespresso have coalesced yet again to offer an updated version of their Lattissima series of machines. Like their previous models, the Lattissima Premium takes Nespresso’s finely tuned capsule espresso and pairs it with DeLonghi’s one-touch automatic milk frothing so you can easily create a one-touch cappuccino or latte without muss or fuss. OK, maybe a little bit of fuss.
This time around, the Premium has a beautiful metal casing and increased programming options. We’ll be getting in a batch shortly, so check them out and sign up to get an email update once they’re in stock if you’re interested.
In the newly inaugurated War of Petite & Powerful Superautomatic Espresso Machines (okay, it starts now, actually), DeLonghi has proffered it’s champion: The Magnifica ECAM23210B Compact. If you needed more proof, this little dude and/or dudette furthers the case that highly cute and highly functional are not mutually exclusive.
Watch Gail give us her usual rundown on the ECAM23210B, including her trademark latte — sadly, artless.
What’s that looming on the horizon? Some fat guy in a red suit? No, it’s not your Uncle Larry staying past his welcome (again), it’s Santa! And maybe it’s still a couple months away, but the early bird almost definitely gets the caffeinated worm up in these parts. To help you find the perfect gift for the coffee lover in your family — even if that’s you — DeLonghi is offering a rebate on several of their machines.
Here’s the rundown:
Drip Coffee Makers: DC514T, DCF212T and DCF210TTC models. Check out the full details & redemption form.
Pump Espresso/Combo Machines: BAR32, BCO130T, BCO264B, EC155, EC270, ECO310BK models. Check out the full details & redemption form.
Superautomatic Espresso Machines: ESAM 6700, ESAM 6600, ESAM5500M, ESAM3500 and ESAM 3300 models. Check out the full details & redemption form.
These rebates apply to purchases made from 10/01/2010 through 12/31/2010.
Leaving your machine alone for the winter? Need to store it or move it (by hand) to a new location? Gail gives us some tips on what you should do to prepare your machine so you limit the possibility of damage.
One of the primary considerations one must take into account when selecting an espresso machine is what’s more important to them: Convenience over flavor. Outside of budget, this is arguably the most important thing to think about when you’re determining what type of machine is right for you.
While superautomatics offer a lot of convenience — internal grinder, easy clean-up, automation and programming — the models available on the US market utilize plastic in their brew group design, which doesn’t regulate temperature quite as consistently as their metallic brew group counterparts. This results in a little bit of an underextraction that is fairly standard on superautomatics — generally giving a sour, weak flavor. However, you can tweak and program the shot to a certain extent to achieve a shot that is close to that you’d get off a semi-automatic (for which you grind, tamp and dial in your shot yourself), with a few limitations.
We asked Gail to walk us through the basic parameters of how to achieve the best shot possible on a Saeco superautomatic, using the Xelsis as a demo, and she also shared with us some of the commonalities between these machines and superautomatics produced by other manufacturers.
Some of the earlier versions of the DeLonghi superautomatics didn’t seem to brew as rich of an espresso shot as their counterparts made by other manufacturers. With the release of the newer Gran Dama and Perfecta (the 6600/6700 and 5500 models), we noticed that the shot not only was hotter, it was richer too. Our techs examined the grounds from a disassembled machine and let us know that these machines were now grinding finer than the previous versions; additionally, the dosage functionality has changed.
Watch Gail talk about the dosages, grinding, programming functionality and how to brew a double shot roughly equivalent to what you can get off a semi-automatic.
Where do espresso machines and coffee makers go to die? Not in the landfill, if we can help it! At Seattle Coffee Gear, we launched a recycling program last year in an effort to keep as many fully assembled machines from landing in the trash. Many of these are pretty complex — they have circuit boards, electrical wiring and miscellaneous metals that are best kept out of our ground water supply.
Our partner in this venture is Uesugi USA, a Japanese company that (as luck would have it) have a US presence here in the Seattle-area. We pulled Henry into the mix and headed out to their facility to talk about what they do and see how they take these machines apart, break them down to their components and funnel them back into the commodity supply chain as cleanly as possible.
We’re now both a regional warranty repair center (for DeLonghi superautomatics) and certified for out-of-warranty repairs on superautomatics, semi-automatics and coffee makers. While we doubt anyone will be bringing in their $50 drip maker for repair (given the average parts/labor would be around $50), we’re really excited to have easy access to parts so that we can help folks get a little longer life out of their machines.
If you own a DeLonghi superautomatic that is still under warranty, you would continue to contact them directly for warranty support; they will direct you to our repair center if we’re the regionally closest option available. If your machine is outside of warranty and it needs repair, however, feel free to contact us and we can setup a Repair Authorization number for you to send it in to the repair center for a free diagnosis and estimate.