When it comes to semi-automatic espresso machines, Rocket’s are the cream of the crop. Not only are they beautifully designed with their shiny stainless steel housing, but they also have state of the art mechanics as well, making them excellent for espresso production.
If you’re lucky enough to have purchased a Rocket Espresso machine, you likely rushed home so you could proudly display it on our your counter in all its glory. So, now you’ve got the machine all set up, plugged in, filled with tasty filtered or reverse osmosis (RO) water and you are good to go. But wait – what’s that flashing green light on the front of the machine? You’ve just filled the water tank, so why is the machine telling you that it is empty?
Never fear, your machine is not broken! This is a common question our customer service team receives about all Rocket machines, and luckily it is easy to fix. The problem is your Rocket is too smart for its own good and thinks the water reservoir is empty when the machine’s sensor doesn’t detect any minerals in the tank. In this video, Teri walks us through what causes this error and explains an easy solution.