Seattle Coffee Gear’s Refurbishment Center
Lately, we’ve been posting a slew of crew reviews (!), covering all the new refurbished machines we have available. We are a certified refurbishment center, specializing in Saeco machines, eventually taking on more models down the line. Gail checked in with the lead of the refurb team, Patrick, to talk with him about how the magic happens.



So, where do all of these units come from? Are they customer returns or factory seconds?
Thanks,
Darren
They are usually returns based on agreements Saeco has with big box stores. Or they came back and were swapped out under warranty and then we repair the core issue that was up with them.
- Kat