2 thoughts on “First Post!”

  1. Thank You!
    I just wanted to say thank you!
    You guys are great.
    Victor – spent over a half hour on the phone with me discussing several espresso machines – never knowing whether or not I was planning to buy one.
    I subsequently did – and when I called for help setting it up, Gail spent a great deal of time guiding me.
    You really don’t see this kind of cutomer service often (or ever?) so I am posting this.
    I will highly recommend you to my friends
    – Carole

  2. Saeco Odea Giro
    So if I have not used the machine in a few days all works well for a brews. Then I get blinking top and bottom red lights and the brew group does not seem to cycle all the way through.
    I cleaned, I even replaced the brew group thinking it was damaged and still I get the blinking lights and no coffee. I also get clear water leaking slightly from below the machine. The brew unit does not seem to cycle all the way through.
    Any ideas?
    Carlos B.

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